Service & Process Design
From Problem to System
Understanding workflows, stakeholders and handoffs before selecting a solution.


Hey! My name is Konradin Schrader. I design better ways of working across people, processes and technology.
I work at the intersection of business processes, service design and technology, exploring how digital products, workflow automation and AI can improve the way people and organisations work. My background combines industry experience with Informatics & Design, UX and hands-on technology.
Service & Process Design
Understanding workflows, stakeholders and handoffs before selecting a solution.
Automation & AI
Exploring how people, software, automation and AI can work together with clear responsibilities.
Business & Technology
Connecting operational industry experience with digital product design and technology.
Working Approach
Moving from process analysis and problem framing to prototypes, tests and practical solutions.